representative image Gurugram: Aggrieved allottees of the Smart World Gems project in Sector 89 protested outside the developer’s corporate office in Sector 66 over “unauthorized cancellation of units and failure to execute builder-buyer agreements”.
Buyers of the residential project, launched in September 2021, accused the developer of reselling these units at significantly higher rates.
This is what the protesters claim Smart World Developers Cancellation of units without prior consent began from September 2024, with cancellations continuing until October.
They sought to restore their units under original conditions, and urged regulatory intervention to prevent consumer exploitation.
Some allottees have already filed complaints Haryana Real Estate Regulatory Authority ,Herrera) and National Consumer Disputes Redressal Commission. Furthermore, a complaint was lodged with the police and immediate action was demanded.
Smart World developers have yet to address the allegations, leaving buyers worried. The developer did not respond to TOI’s request for comment on the status of the project.
The buyers are determined to continue their protest until their concerns are acknowledged and addressed.
“Many booked their units under different payment plans like 10:90 and 40:60 and received only informal payment requests through WhatsApp and phone calls. Despite requests for formal agreements, these buyers say that The developer ignored them, instead opting for sudden cancellation, said an allottee leading the protest.
Another retired allottee who invested in the project said, “I paid Rs 10 lakh to the developer and booked a unit in the Sector 89 project. After a lot of convincing, I was given a receipt, but the developer canceled the unit “I was allotted the unit at Rs 6,700 per sq ft and now they are giving it back at Rs 9,000 per sq ft, this is unfair.”
Another home buyer also expressed similar concerns.
The buyer said, “My mother had booked the unit with her pension money and now the developer has canceled it illegally. It seems that the developer is violating the laws and regulations laid down by the police, HRERA and other authorities. Not afraid.”
